Consumer Duty Delivery Team â Lead

Consumer Duty Delivery Team â Lead

Full-Time 59100 - 88100 € / year (est.) Home office (partial)
Dr Jobs

At a Glance

  • Tasks: Lead cross-cutting projects to enhance consumer protection in financial services.
  • Company: Join the FCA, a key regulator ensuring fairness in UK financial markets.
  • Benefits: Enjoy 25 days holiday, hybrid working, private healthcare, and a flexible benefits scheme.
  • Other info: We welcome diverse applicants and offer a range of flexible working arrangements.
  • Why this job: Make a real impact on consumer outcomes while collaborating with senior leaders in a supportive team.
  • Qualifications: Experience in project delivery, stakeholder management, and analytical skills required.

The predicted salary is between 59100 - 88100 € per year.

Job Title Lead Associate - Consumer Duty Delivery TeamDivision Cross Cutting Policy and StrategyDepartment Consumer Policy and OutcomesSalary London 64900 to 88100 and National 59100 to 80833 (Salary offered will be based on skills and experience)About the FCAThe FCA regulates the conduct of 45000 firms in the UK to ensure our financial markets are honest fair and competitive. Follow this link to find out more About the FCA.The Consumer Duty Delivery Team sits in the Consumer Policy and Outcomes (CPO) Department in the Cross Cutting Policy and Strategy Directorate. The directorates goal is to maintain a regulatory framework that sets clear standards we expect of all firms and individuals in UK financial services to prevent harm to consumers or markets. The team plays a central role in the delivery of the Consumer Duty.Our delivery work includes: external engagement on the Duty; internal training engagement and embedding of the Duty; drawing together our organisational Consumer Duty workplan; and delivery of cross-cutting work across a range of topics including outcomes monitoring smaller firms and distribution chains.What will you be doingWe are looking for a talented colleague to join us as a Lead Associate in the Consumer Duty Policy team. The role offers an exciting opportunity to drive forward our approach to realising the benefits of the Duty for consumers and firms.You will be responsible for the delivery of several cross-cutting projects in the Consumer Duty Delivery team and our approach to proactive and reactive stakeholder management and doing so you will provide input on the teams wider work and shape how we report to senior committees on the progress in implementing the DutyYou will line manage Associates / Senior Associates; work through others to plan and deliver their programme of work; and work closely with the teams manager to motivate and manage the team supporting and developing colleaguesWhat will you get from the roleThis role is an exciting opportunity to drive forward work on the Consumer Duty a high-profile and powerful regulatory intervention that is making a significant positive difference for UK consumersYou will have the opportunity to play a role in making sure the FCA uses its resources efficiently and effectively to deliver good consumer outcomes including the planning and prioritisation of those activities that will have the biggest impactThis role will give you the opportunity to build and develop relationships across the organisation including regular engagement with senior leadership. You will use and develop a range of collaboration and influencing techniques to partner with teams across the organisation. You will have the chance to use creativity lateral thinking and excellent analysis to think about how we can address challengesYour work will be high-profile intellectually stimulating and supported by a friendly and welcoming team of Consumer Duty experts working together to achieve team successesWhich skills are requiredWe are a Disability Confident Employer; therefore disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)MinimumPrior experience in applying analytical skills whether gained in research economics insight or policy workExperience of delivering project work as part of high-performing multi-disciplinary teamsPrior experience in building and maintaining senior stakeholder relationships both internal and externalEssential Experience of planning overseeing and driving delivery of projectsConfidence in playing a leading role in teams generating enthusiasm and engagement helping colleagues to deliver effectively and helping them growExperience of influencing and persuading internal and external stakeholders with authority and credibilityA proven ability to identify and analyse a variety of information sources to form well-reasoned judgements and make proposals on this basisAbility to identify and work effectively with a variety of stakeholders across the FCA ensuring collaborative working seeking input and providing constructive challengeA self-starter with the ability to get up to speed on new issues quickly and work independently to deliver key initiatives identify potential issues and suggest solutions with limited oversightA team player with a positive and flexible approach and outlook to their work able to achieve shared goals and to support and assist others in deliveringStrong time-management skills with proven experience of delivering multiple tasks within challenging timeframesWillingness to learn and develop take on new responsibilities get involved in a broad range of issues and workstreams and adopt a flexible approach to the way you work and what you work onOur Values & DiversityWe are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths views and experiences. We believe that our differences and similarities enable us to be a better organisation one that makes better decisions drives innovation and delivers better regulation.Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.Did you know 50% of our Executive Committee were the first in their family to attend university.The FCA is committed to achieving greater diversity across all levels of the organisation. Given this we particularly welcome applications from women minority ethnic disabled and neurodivergent candidates for our Lead Associate role.Benefits of working at the FCA25 days holiday per year plus bank holidaysHybrid working (work from home up to 60% of your time)Private healthcare with BupaA non-contributory Pension of at least 8%Life assuranceIncome protectionWe also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package tailored to suit your lifestyle.We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time staggered hours and job shares. We cant promise to give you exactly what you want but we can explore what might work best for both sides.Follow this link to see what life is like at the FCA - Life at the FCAApplication SupportWe are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.If you have an accessibility need disability or condition requiring changes to the recruitment process please contact your recruiter using the details below and they will be happy to discuss this further with you.Useful Information and TimelineThis role is graded as: Lead Associate - RegulatoryAdvert Close 26th AugustCandidate Shortlist 28th AugustCase study W/C 1st September Interviews W/C 8th SeptemberYour Recruiter will discuss the process in detail with you during screening for the role therefore please make them aware if you are going to be unavailable for any date during this time.Got a questionIf you are interested in learning more about the role please contactVivien Durgo at or Riley Fox at Applications must be submitted through our online portal. Applications sent via email will not be accepted. Key Skills Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 64900 - 88100

Consumer Duty Delivery Team â Lead employer: Dr Jobs

The FCA is an exceptional employer, offering a dynamic work environment where you can make a meaningful impact on consumer protection in the UK financial services sector. With a strong commitment to diversity and inclusion, employees benefit from a supportive culture that fosters professional growth through collaboration and innovative thinking. Enjoy competitive benefits, including hybrid working options, generous holiday allowances, and a focus on work-life balance, all while being part of a team dedicated to delivering positive outcomes for consumers.

Dr Jobs

Contact Detail:

Dr Jobs Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Consumer Duty Delivery Team â Lead

Tip Number 1

Familiarise yourself with the Consumer Duty and its implications for consumers and firms. Understanding the nuances of this regulatory framework will not only help you in interviews but also demonstrate your genuine interest in the role.

Tip Number 2

Network with current or former employees of the FCA, especially those in the Consumer Duty Delivery Team. Engaging in conversations can provide you with insider knowledge about the team dynamics and expectations, which can be invaluable during the interview process.

Tip Number 3

Prepare to discuss your experience in managing projects and stakeholder relationships. Be ready to share specific examples that highlight your ability to lead teams and deliver results, as these are key aspects of the Lead Associate role.

Tip Number 4

Stay updated on current trends and challenges in the financial services sector. Being knowledgeable about recent developments will allow you to engage in meaningful discussions during interviews and showcase your analytical skills.

We think you need these skills to ace Consumer Duty Delivery Team â Lead

Analytical Skills
Project Management
Stakeholder Engagement
Team Leadership
Communication Skills
Influencing and Persuasion
Time Management

Some tips for your application 🫡

Understand the Role:Read the job description thoroughly to grasp the responsibilities and required skills for the Lead Associate position in the Consumer Duty Delivery Team. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience:When writing your CV and cover letter, focus on your prior experience in project delivery, stakeholder management, and analytical skills. Use specific examples that demonstrate your ability to lead teams and drive successful outcomes.

Showcase Your Skills:Emphasise your skills in influencing and persuading stakeholders, as well as your time-management abilities. Provide concrete examples of how you've successfully managed multiple tasks under tight deadlines.

Personalise Your Application:Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for the role and the FCA's mission, and explain why you are a good fit for their team.

How to prepare for a job interview at Dr Jobs

Understand the Consumer Duty

Make sure you have a solid grasp of what the Consumer Duty entails and its implications for consumers and firms. Familiarise yourself with recent developments and how they impact the regulatory landscape, as this will demonstrate your commitment and knowledge during the interview.

Showcase Your Project Management Skills

Prepare to discuss specific examples of projects you've managed or contributed to in the past. Highlight your ability to oversee delivery, manage timelines, and coordinate with various stakeholders, as these skills are crucial for the Lead Associate role.

Demonstrate Stakeholder Engagement Experience

Be ready to talk about your experience in building and maintaining relationships with senior stakeholders. Provide examples of how you've influenced decisions or driven engagement, as this will be key to succeeding in the role.

Exhibit Analytical Thinking

Prepare to showcase your analytical skills by discussing how you've identified and solved complex problems in previous roles. Be specific about the information sources you used and the reasoning behind your decisions, as this will highlight your ability to make well-informed judgements.