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- Tasks: Deliver outstanding customer service and assist with store operations.
- Company: Hobbycraft is a creative retailer passionate about crafting and customer satisfaction.
- Benefits: Enjoy a 25% discount, generous holidays, and a supportive work environment.
- Other info: Flexible hours available; commitment to diversity and inclusion in hiring.
- Why this job: Join a diverse team, develop your skills, and inspire others through creativity.
- Qualifications: Retail experience preferred but not essential; passion for customer service is key.
The predicted salary is between 20001 - 25000 £ per year.
Store Colleague -EdinburghHours of Work – 1x 10 hour contract & 1x 20 hour contract availableRate of Pay- 12.21 per hourAbout us Working for us isnt like working for any other retailer. We are a forward thinking diverse team who are 100% committed to what we are extremely proud of our reputation to exceed our customers expectations first time every time and we value our colleagues and the contributions they make to our business.We look for positive people with the same passion for our you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!Were looking for team players who are passionate about retail ready to drive sales and help make our stores a success!About the roleAs a Store Colleague youll be at the heart of delivering an outstanding customer experience. Working closely with the store management team youll help drive sales and identify opportunities to exceed customer expectations ensuring every interaction is positive and engaging. Delivering excellent customer service whilst exceeding our customers expectations Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor Operating the till and accurately handling cash credit/debit cards and gift cards transactions Carrying out stock replenishment ensuring all areas of the store remain tidy Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customerAbout you Retail experience preferred but not essential Must be passionate about customers and providing exceptional customer service An enthusiastic team member with a positive and proactive attitude An active interest in all things craft and a desire to inspire others Ability to learn and share expertise of products to fit customers needs Confident and clear communication skills Must be flexible in order to accommodate the business trading needsBenefits at Hobbycraft 25% Discount Card for Hobbycraft Stores Generous holiday with an increase each holiday year A creative working environment Company pension contribution Cycle to Work Scheme Retail Trust – Employee Support Programme Colleague Social EventsDue to the volume of applications we are receiving we may need to close the vacancy prior to the expiry dateWe are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process you can contact us at and let us know what adjustmentsyou may need.At Hobbycraft we celebrate the joy of crafting and we celebrate all our colleagues and a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill passion love of craft and customer service which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft is an equal opportunity employer who takes equality diversity inclusion and belonging very seriously we regularly review our policies and practices to ensure not only compliance but also best practise from an employment perspective.Hobbycraft are proud to be an equal opportunities employer and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race sexual orientation nationality ethnic origins religion or belief disability age gender marital or family status.About usWere here to help you createOur passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues who are always on hand to help and our vast carefully selected range of quality products. Throughout the year we also host a variety of workshops and demos in stores and online designed to give everyone the opportunity to master a new craft or refine a beloved one.Were here to support everyone on their crafting journey from parents looking to encourage their creative kids to student artists expert knitters model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you Whats neededCustomer serviceCreativeKnowledgeableDocuments Employment Type : Part-Time Experience: years Vacancy: 1 Yearly Salary Salary: 20001 – 25000
Colleague employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Colleague
✨Tip Number 1
Familiarise yourself with the products and services offered by Hobbycraft. Being knowledgeable about crafting supplies and trends will not only help you engage with customers but also demonstrate your passion for the role during any interviews.
✨Tip Number 2
Showcase your enthusiasm for customer service. Think of examples from your past experiences where you went above and beyond to assist a customer, as this will resonate well with the values of Hobbycraft.
✨Tip Number 3
Network with current or former employees of Hobbycraft if possible. They can provide insights into the company culture and what it takes to succeed as a Store Colleague, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your flexibility and teamwork skills. Since the role requires accommodating business needs and working closely with others, having specific examples ready will help you stand out as a strong candidate.
We think you need these skills to ace Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Hobbycraft is looking for in a Store Colleague. Highlight your customer service skills and any relevant experience in retail, even if it's not extensive.
Tailor Your CV: Make sure your CV reflects your passion for customer service and crafting. Include any previous roles where you demonstrated teamwork, communication skills, or product knowledge that aligns with the job requirements.
Craft a Personal Statement: Write a personal statement that showcases your enthusiasm for the role and the company. Mention why you want to work at Hobbycraft and how your values align with theirs, especially regarding customer service and creativity.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail, which is crucial in retail.
How to prepare for a job interview at Dr Jobs
✨Show Your Passion for Craft
Make sure to express your enthusiasm for crafting during the interview. Share any personal experiences or projects that highlight your love for craft, as this aligns with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to meet customer needs, as this is crucial for the Store Colleague role.
✨Be a Team Player
Emphasise your ability to work well in a team. Discuss previous experiences where collaboration led to success, showcasing your positive attitude and proactive approach to teamwork.
✨Know the Products
Familiarise yourself with the types of products sold at Hobbycraft. Being knowledgeable about their offerings will not only impress the interviewers but also demonstrate your commitment to helping customers find what they need.