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- Tasks: Join us as a Store Colleague, delivering exceptional customer experiences and driving sales.
- Company: Hobbycraft is a vibrant retailer passionate about crafting and creativity.
- Benefits: Enjoy a 25% discount, generous holidays, and a creative work environment.
- Why this job: Be part of a diverse team that values your contributions and fosters personal growth.
- Qualifications: Retail experience is a plus, but a passion for customer service is essential.
- Other info: We celebrate diversity and support all applicants, including those with disabilities.
The predicted salary is between 10000 - 25000 £ per year.
Store Colleague -FalkirkHours of Work -8Salary – 12.21ph About us Working for us isnt like working for any other retailer. We are a forward thinking diverse team who are 100% committed to what we are extremely proud of our reputation to exceed our customers expectations first time every time and we value our colleagues and the contributions they make to our business.We look for positive people with the same passion for our you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!Were looking for team players who are passionate about retail ready to drive sales and help make our stores a success!About the roleAs a Store Colleague youll be at the heart of delivering an outstanding customer experience. Working closely with the store management team youll help drive sales and identify opportunities to exceed customer expectations ensuring every interaction is positive and engaging.Delivering excellent customer service whilst exceeding our customers expectationsDemonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floorOperating the till and accurately handling cash credit/debit cards and gift cards transactionsCarrying out stock replenishment ensuring all areas of the store remain tidyBe involved with our visual merchandising to ensuring the store is well presented and inspiring to our customerAbout youRetail experience preferred but not essentialMust be passionate about customers and providing exceptional customer serviceAn enthusiastic team member with a positive and proactive attitudeAn active interest in all things craft and a desire to inspire othersAbility to learn and share expertise of products to fit customers needsConfident and clear communication skillsMust be flexible in order to accommodate the business trading needsBenefits at Hobbycraft25% Discount Card for Hobbycraft StoresGenerous holiday with an increase each holiday yearA creative working environmentCompany pension contributionCycle to Work SchemeRetail Trust – Employee Support ProgrammeColleague Social EventsDue to the volume of applications we are receiving we may need to close the vacancy prior to the expiry dateWe are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process you can contact us at and let us know what adjustmentsyou may need.At Hobbycraft we celebrate the joy of crafting and we celebrate all our colleagues and a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill passion love of craft and customer service which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft is an equal opportunity employer who takes equality diversity inclusion and belonging very seriously we regularly review our policies and practices to ensure not only compliance but also best practise from an employment perspective.Hobbycraft are proud to be an equal opportunities employer and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race sexual orientation nationality ethnic origins religion or belief disability age gender marital or family status.About usWere here to help you createOur passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues who are always on hand to help and our vast carefully selected range of quality products. Throughout the year we also host a variety of workshops and demos in stores and online designed to give everyone the opportunity to master a new craft or refine a beloved one.Were here to support everyone on their crafting journey from parents looking to encourage their creative kids to student artists expert knitters model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you Whats neededCustomer serviceCreativeKnowledgeableDocuments Employment Type : Part-Time Experience: years Vacancy: 1 Yearly Salary Salary: 10001 – 25000
Colleague employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Colleague
✨Tip Number 1
Familiarise yourself with the products and services offered by Hobbycraft. Being knowledgeable about crafting supplies and trends will help you engage with customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your enthusiasm for customer service during any interactions, whether in person or over the phone. A positive attitude and a genuine desire to help customers will make you stand out as a candidate.
✨Tip Number 3
Network with current or former employees of Hobbycraft if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to adapt to the store's trading needs. Highlighting your ability to work as part of a team and take on various roles will show that you're a great fit for the position.
We think you need these skills to ace Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Store Colleague. Highlight your customer service skills and any relevant experience you have in retail.
Tailor Your CV: Make sure your CV reflects your passion for customer service and retail. Include any previous roles where you demonstrated teamwork, communication skills, and product knowledge, even if they are not directly related to retail.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you can contribute to exceeding customer expectations and driving sales.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at Dr Jobs
✨Show Your Passion for Craft
Make sure to express your enthusiasm for crafting during the interview. Share any personal experiences or projects that highlight your love for craft, as this aligns with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to meet customer needs, as this is crucial for the Store Colleague role.
✨Be a Team Player
Emphasise your ability to work well in a team. Discuss previous experiences where collaboration led to success, showcasing your positive attitude and proactive approach to teamwork.
✨Know the Products
Familiarise yourself with the types of products sold at Hobbycraft. Being knowledgeable about their offerings will not only impress the interviewers but also demonstrate your commitment to helping customers find what they need.