Civil Enforcement Supervisor LBHF621977

Job Details: Salary range: 37509 - 38637 per annum plus consolidated pay (14% of basic salary) and a Performance Related Payment (PRP) of up to 2777Work location: 3 Shortlands Hammersmith London W6 8DRHours per week: 36Contract type: PermanentClosing date: 1 Septemeber 2025Contact details for an informal discussion: Loveday Cole Parking Enforcement Manager via email on About the role At Hammersmith & Fulham we are ambitious in reforming the council to ensure this is a place for everybody. Within the Place Department we offer a wide range of services to help make the borough an attractive place one that is safe clean and green and one in which our residents take pride.In Hammersmith and Fulham our parking enforcement team strives to provide a high quality of civil enforcement action to facilitate free movement of traffic and quality rotation of parking spaces both within our car parks and on street. Educating the public and enforcing our parking restrictions helps us maximise compliance. By providing residents visitors and businesses with easy access to parking we contribute towards making Hammersmith and Fulham a great place to live and work.Our Supervisors have played a key role in driving the widely acknowledged improvement in the parking enforcement service since 2009s reorganisation. To strengthen our management team we need motivated knowledgeable and focused Supervisors on overseeing a team of Civil Enforcement Officers to ensure that parking enforcement is carried effectively fairly and consistently throughout the borough.The person appointed will be expected to support the existing Senior Supervisors with the day-to-day management of the base. The person will be the role model for Civil Enforcement Officers be positively committed to the efficient delivery of the service and fully understand the importance of setting the right example for others to follow. To provide an efficient and effective service of parking enforcement to minimise illegal parking acts through the issue of penalty charge notices in appropriate cases. To organise and control the use of a team of Civil Enforcement Officers and deputise in the absence of the Civil Enforcement Senior Supervisor where necessary. To ensure the accurate recording of information for various Council departments and the Police.As a member of this team you will be responsible for maintaining a high level of customer service and maximising the CEOs on-street deployment hours.Please note this role is 36 hours worked on a 5-day rota system which will include working Saturdays Sundays and Bank Holidays. Normal operational hours are from 7.00am to 11.00pm with most shifts worked from 8.30am to 5.30 pm and 1.30pm to 10.30pm.London Borough of Hammersmith & Fulham is fully committed to equal opportunities in service delivery and employment. We welcome applications from everyone irrespective of gender sexuality and ethnic group. We encourage applications from women as they are currently underrepresented in the Service.Please refer to the Role Profilefor more information.Role Specific Qualifications Full UK EU or Automatic driving licence.Qualified as a Civil Enforcement Officer.Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining who we are. We are looking for people whocan build this into everything they do.We are fairWe treat everyone withcompassion dignity andfairness. We value theviews and opinion of others and promote benefits andopportunities for all.We are caringWe care about our borough anddoing things well. We focus on standards and continuousimprovement; learning fromour mistakes and celebratingsuccess.We are collaboratorsWe work together for a bettersociety. We work with ourresidents businesses schoolsthird sector and others forbetter outcomes for everyone.We are drivenWe will only settle for the verybest. We seek to continuallyimprove and put our residentscustomers and businesses atthe heart of everything we do.Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment retention and career progression. We take a proactive approach to equity diversity and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F our workplace ensures that everybody has equitable access to opportunities.In order to combat discrimination no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age disability gender reassignment race religion or belief sex sexual orientation marriage or civil partnership and pregnancy or maternity unless a Genuine Occupational Qualification (GOQ) applies.We are committed to safeguarding and promoting the welfare of children young people and adults. We expect all employees workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.Asking for AdjustmentsWe are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.If you would like to discuss any adjustments or request the application form in a different format please contact us at or by post to The Town Hall King Street Hammersmith W6 9JUHammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children young people and adults. We expect all employees workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.Corporate Equalities Employment Policy: In order to combat discrimination no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age disability gender reassignment race religion or belief sex sexual orientation marriage or civil partnership and pregnancy or maternity unless a Genuine Occupational Qualification (GOQ) applies.We are a Disability Confident Employer committed to ensuring that our recruitment and selection process is inclusive and accessible.Required Experience:Manager Key Skills Swimming,Proofreading,Computer Skills,Military Experience,Law Enforcement,Tribal Law,Conflict Management,Driving,Security,Teaching,Transcription,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 37509 - 38637