At a Glance
- Tasks: Promote and sell KnowBe4's products to small and medium-sized businesses.
- Company: Join KnowBe4, a top-rated security awareness training provider with a fun and inclusive culture.
- Benefits: Enjoy bonuses, tuition reimbursement, and a relaxed dress code in a modern work environment.
- Why this job: Be part of a team that values transparency, ownership, and continuous development while making a social impact.
- Qualifications: 1-3 years of sales experience; familiarity with IT security is a plus.
- Other info: Remote work options available; join a company recognised as a great place to work.
The predicted salary is between 36000 - 60000 Β£ per year.
About KnowBe4KnowBe4 the provider of the worlds largest security awareness training and simulated phishing platform is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day.Fortune has ranked us as a best place to work for women for millennials and in technology for four years in a row! We have been certified as a Great Place To Work in 8 countries plus weve earned numerous other prestigious awards including Glassdoors Best Places To Work.Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.To learn more about our team and office culture in London England (UK) visit the following links.Careers Page: Account Manager is responsible for promoting and selling KnowBe4s suite of products and services into our existing Small/Medium-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products increase subscription levels and/or add on additional seats due to account growth.To learn more about the product this position deals with β click here: and sell KnowBe4s range of products and services to meet and exceed Small/Medium Business monthly cross sale and expansion sales targets.Build and maintain a pipeline of potential cross sale add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.Articulate the value proposition of KnowBe4s full suite of products and educate the customer how each product will improve their businesss human firewall.Identify key decision makers while developing and qualifying cross sale add-on and upgrade opportunities.Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.Maintain accurate and thorough records of daily sales statistics via Salesforce.Collaborate with the assigned Account Executive Customer Success Managers and Renewal Specialists to understand the accounts organizational structure gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.Support in the renewal process where there is an opportunity to grow the account.Qualifications:1-3 years of selling experience to Small/Medium-sized businessesBachelor Degree or higher education equivalent desirableFamiliarity with standard concepts practices and procedures within the IT Security or Cybersecurity industry desirableExperience with Salesforce a plusExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome Internet Exploreretc.)Excellent verbal and written communicationsStats driven business professionalMotivated energetic self-starterStrong collaborative and teamwork skillsMust be able to work with minimum supervisionOur Fantastic BenefitsWe offer company-wide bonuses based on monthly sales targets employee referral bonuses adoption assistance tuition reimbursement certification reimbursement certification completion bonuses and a relaxed dress code β all in a modern high-tech and fun work environment. For more details about our benefits in each office location please visit An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please visit recruitment agencies please.Required Experience:Manager Key Skills Business Development,Cement Plant,Business Support,Data Analysis,ASP Employment Type : Full Time Experience: years Vacancy: 1
Account Manager (SMB) (Position located in London, England) employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Manager (SMB) (Position located in London, England)
β¨Tip Number 1
Familiarise yourself with KnowBe4's products and services. Understanding the full suite of offerings will allow you to articulate their value proposition effectively during conversations with potential clients.
β¨Tip Number 2
Network within the cybersecurity community. Attend industry events or webinars where you can meet professionals who may have insights into KnowBe4's culture and expectations, which can give you an edge in your discussions.
β¨Tip Number 3
Leverage LinkedIn to connect with current employees at KnowBe4. Engaging with them can provide you with insider knowledge about the company and its sales strategies, which can be beneficial during interviews.
β¨Tip Number 4
Prepare for role-specific scenarios that demonstrate your ability to manage accounts and drive sales. Think of examples from your past experience where you've successfully upsold or cross-sold to clients, as this will showcase your relevant skills.
We think you need these skills to ace Account Manager (SMB) (Position located in London, England)
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Manager at KnowBe4. Familiarise yourself with their products and how they help businesses improve cybersecurity.
Tailor Your CV: Highlight your relevant experience in sales, particularly with Small/Medium-sized businesses. Emphasise any familiarity with IT security or cybersecurity, as well as your proficiency with Salesforce and other tools mentioned in the job description.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for cybersecurity and your understanding of KnowBe4's mission. Mention specific achievements in your previous roles that demonstrate your ability to exceed sales targets and build strong customer relationships.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure your application is clear, concise, and free of errors. Consider including examples of how you've effectively communicated with clients in the past.
How to prepare for a job interview at Dr Jobs
β¨Know the Product Inside Out
Before your interview, make sure you understand KnowBe4's suite of products and services. Familiarise yourself with how they help businesses improve their cybersecurity. This knowledge will allow you to articulate the value proposition effectively during the interview.
β¨Demonstrate Your Sales Experience
Be prepared to discuss your previous sales experience, especially in relation to small and medium-sized businesses. Highlight specific examples where you've successfully increased sales or built strong customer relationships, as this is crucial for the Account Manager role.
β¨Showcase Your Communication Skills
As an Account Manager, excellent verbal and written communication skills are essential. Practice articulating your thoughts clearly and confidently. You might be asked to explain complex concepts simply, so be ready to demonstrate this ability.
β¨Emphasise Team Collaboration
KnowBe4 values teamwork, so be sure to share examples of how you've collaborated with others in past roles. Discuss how youβve worked with different departments to achieve common goals, as this will show that you can thrive in their collaborative environment.