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- Tasks: Provide top-notch IT support and maintain school tech systems daily.
- Company: Join a dynamic team in the education sector, making a real impact.
- Benefits: Enjoy a competitive salary, excellent pension, 26 days holiday, and ongoing training.
- Why this job: Be the go-to tech hero for schools, enhancing learning experiences for students and staff.
- Qualifications: Proven IT support experience, knowledge of cloud platforms, and network security skills required.
- Other info: On-site role in Teignmouth, perfect for tech enthusiasts ready to grow.
The predicted salary is between 30000 - 32500 £ per year.
2nd Line IT Service Engineer2nd Line IT Service EngineerTeignmouth Devon (on-site x5 days a week)Up to 32500 per yearExcellent Pension (22.9% employer contribution) 26 days Holiday BH ongoing training etc.Skills and Experience:Maintain upgrade and support IT infrastructure including switches access points servers (if any) cabling and securityEnsure the sites connectivity security including screening and systems are functioning optimallyCarry out routine checks and maintenance tasks as scheduled by the central teamAssist with local deployment of centrally managed solutions including device imaging software installations and updatesResponsible for scheduled back-up operationsProven IT support experience working on-site in a businessExperience of managing enterprise level cloud platforms (Azure M365)Strong understanding of network security principles VPNs and firewall configurationsExperience with Microsoft Intune and mobile device management (MDM) platformsNetwork management (switches routing firewalls Wi-Fi servers etc.)Maintaining AV infrastructure such as projectors TVs digital signage casting devices etc.The Opportunity:My client operating within the education sector are currently looking for a 2nd Line IT Service Engineer where the key purpose of this role is to provide high-quality pro-active customer-focused technical IT support and infrastructure services to staff and students on-site across their network of schools in their Trust.In this role you will act as the key technical point of contact within the schools for escalated issues that cannot be resolved remotely by the central IT Service Desk.You will be responsible for the installation management maintenance availability and security of the schools educational and administrative IT systems; this includes network infrastructure a range of hardware and software platforms and all IT services.Applications:To learn more about our client and this great opportunity on offer working as a 2nd Line IT Service Engineer based in Devon; please call and speak with John Noonan here at ISR Recruitment on 0or please email me a copy of your very latest CV () and Ill call you back to discuss the role in more detail.Please call and speak to John Noonan here at ISR on 0to learn more about our exciting client based in Teignmouth Devon and their ongoing growth plans Key Skills Information Technology,Contract Attorney,Fire Alarm,Catia,Asic Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 30000 – 32500
2nd Line IT Service Engineer - Teignmouth employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Service Engineer - Teignmouth
✨Tip Number 1
Familiarise yourself with the specific IT infrastructure and systems used in educational settings. Understanding how schools operate their networks and the common challenges they face will give you an edge during interviews.
✨Tip Number 2
Highlight your experience with cloud platforms like Azure and M365. Be prepared to discuss specific projects or tasks where you've successfully managed these technologies, as this is crucial for the role.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've resolved complex IT issues in the past. This will demonstrate your ability to handle escalated problems effectively.
✨Tip Number 4
Network with professionals in the education sector. Attend relevant events or join online forums to connect with others in the field, which can lead to valuable insights and potential referrals.
We think you need these skills to ace 2nd Line IT Service Engineer - Teignmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with enterprise-level cloud platforms like Azure and M365. Emphasise your skills in network security principles and any experience with Microsoft Intune or mobile device management.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing high-quality technical support. Mention specific examples of how you've successfully resolved escalated issues in previous roles, demonstrating your problem-solving skills.
Highlight Relevant Skills: In your application, clearly outline your experience with maintaining IT infrastructure, including switches, servers, and security systems. Make sure to mention any routine checks or maintenance tasks you've performed in past positions.
Show Enthusiasm for the Role: Express your enthusiasm for working in the education sector and your commitment to supporting staff and students. This can set you apart from other candidates who may not convey the same level of interest in the role.
How to prepare for a job interview at Dr Jobs
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IT infrastructure, including switches, servers, and network security. Highlight specific examples of how you've maintained or upgraded systems in previous roles.
✨Demonstrate Problem-Solving Abilities
Since this role involves acting as a key technical point of contact, be ready to share instances where you've resolved complex IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with the Company
Research the education sector and understand the specific challenges faced by schools regarding IT. This will help you tailor your answers and show that you're genuinely interested in the role and the organisation.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask about the company's IT strategy, team dynamics, or ongoing training opportunities. This shows your enthusiasm and helps you assess if the company is the right fit for you.
