Manager of Performance Management

Manager of Performance Management

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Dr. David Jack

At a Glance

  • Tasks: Lead daily operations and ensure exceptional client experiences at our new clinic.
  • Company: Join the Dr David Jack Clinic, a luxury aesthetics clinic in Stow-on-the-Wold.
  • Benefits: Full-time role with opportunities for growth and a dynamic work environment.
  • Other info: Flexibility required for weekends and evenings during the clinic's launch.
  • Why this job: Be part of an exciting pre-opening phase and shape the future of our clinic.
  • Qualifications: 2+ years in clinic management and a passion for aesthetics and skincare.

The predicted salary is between 40000 - 50000 £ per year.

Dr David Jack Clinic is preparing to open in Stow-on-the-Wold, and we're building our founding team. We're looking for a Clinic Manager who is equal parts leader, operator, and client experience champion, someone who can hit the ground running during our pre-opening phase and grow with us long term.

The Clinic Manager is a pivotal leadership role responsible for overseeing the daily operations of Dr. David Jack Clinic, ensuring the highest standards of patient care, service excellence, and regulatory compliance. As we prepare to open our new Stow-on-the-Wold Clinic, this individual will play an integral role in the pre-opening phase, helping to establish the operational foundation upon which the clinic will be built.

This role calls for a proactive, commercially minded leader with a genuine passion for aesthetics and skincare, and an unwavering commitment to delivering a world-class client experience. The Clinic Manager will lead a team of Front of House staff, aestheticians, and medical practitioners, coordinate day-to-day clinic operations, and drive business performance through effective management and strategic thinking.

The role:

  • Overseeing day-to-day clinic operations and team management
  • Driving commercial performance and financial forecasting
  • Supporting CQC compliance alongside our Operations Manager
  • Delivering an exceptional luxury client experience at every touchpoint
  • Managing staff scheduling, appraisals, and ongoing training
  • Working cross-functionally with marketing, accounts, and PR teams

What you'll bring:

  • 2+ years in a clinic management or similar senior role
  • Strong leadership skills and experience managing multidisciplinary teams
  • A background in luxury, high-end client environments
  • Knowledge of clinical compliance and health & safety standards
  • Passion for the aesthetics and skincare industry

This is a full-time position. The standard schedule includes working every second weekend as a contractual requirement. Flexibility to work occasional evenings and additional weekends will also be expected in line with the needs of the clinic.

Given that the clinic is due to open in the coming months, the successful candidate will be expected to commit significant energy and focus to the pre-opening period, working alongside the senior leadership team to ensure an exceptional launch.

If this sounds like you, we'd love to talk. Send your CV with covering letter outlining why you think you're the right fit for the role.

Manager of Performance Management employer: Dr. David Jack

At Dr David Jack Clinic, we pride ourselves on being an exceptional employer that values leadership, innovation, and a commitment to excellence in patient care. Located in the picturesque Stow-on-the-Wold, our work culture fosters collaboration and growth, offering employees the opportunity to shape the future of our clinic while delivering a luxury client experience. With a focus on professional development and a supportive team environment, we are dedicated to empowering our staff to thrive in their roles and make a meaningful impact in the aesthetics and skincare industry.

Dr. David Jack

Contact Details:

Dr. David Jack Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Manager of Performance Management

Tip Number 1

Network like a pro! Reach out to your connections in the aesthetics and skincare industry. Attend local events or join online forums where you can meet potential colleagues or mentors. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your passion! When you get the chance to chat with hiring managers or during interviews, let your enthusiasm for aesthetics and client experience shine through. Share your ideas on how to enhance patient care and service excellence at Dr David Jack Clinic.

Tip Number 3

Prepare for the pre-opening phase! Research what it takes to launch a successful clinic and come up with a plan on how you would tackle the initial challenges. This will show that you're proactive and ready to hit the ground running.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Dr David Jack Clinic. Don’t miss out on this opportunity!

We think you need these skills to ace Manager of Performance Management

Leadership Skills
Team Management
Commercial Acumen
Financial Forecasting
CQC Compliance Knowledge
Client Experience Management
Staff Scheduling

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Clinic Manager role. Highlight your leadership experience and any relevant skills in managing teams and operations, especially in luxury environments. We want to see how you can bring your unique flair to our clinic!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about aesthetics and skincare, and how your experience aligns with our vision. We love seeing genuine enthusiasm, so let your personality come through!

Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and enhance client experiences. Numbers and results speak volumes, so don’t be shy about sharing your successes with us!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this exciting opportunity at Dr David Jack Clinic. We can’t wait to hear from you!

How to prepare for a job interview at Dr. David Jack

Know the Clinic Inside Out

Before your interview, do some research on Dr David Jack Clinic. Understand their values, services, and what sets them apart in the aesthetics and skincare industry. This will not only show your genuine interest but also help you align your answers with their mission.

Showcase Your Leadership Skills

As a potential Clinic Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or improved operations. Highlight how you can inspire and motivate staff to deliver exceptional client experiences.

Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios related to clinic operations, team management, or client interactions. Practise articulating your thought process and decision-making strategies clearly.

Express Your Passion for Aesthetics

Let your enthusiasm for the aesthetics and skincare industry shine through. Share why you’re passionate about this field and how it drives your commitment to delivering high-quality patient care. This will resonate well with the interviewers and reinforce your fit for the role.