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- Tasks: Guide clients to reliable CRM data and lead onboarding and training.
- Company: Tech solutions provider in Lee on the Solent with a collaborative culture.
- Benefits: Comprehensive training, career advancement opportunities, and a supportive work environment.
- Why this job: Make a real impact by helping customers maximise their value with our solutions.
- Qualifications: Strong communication skills and understanding of CRM systems, especially Dynamics 365 Sales.
- Other info: Join a dynamic team focused on customer success and data quality.
The predicted salary is between 36000 - 60000 £ per year.
A technology solutions provider in Lee on the Solent is seeking a Customer Success Manager to guide clients to reliable CRM data. You will lead onboarding and training, ensuring data quality, and help customers maximise their value with our solutions.
Ideal candidates possess strong communication skills and a solid understanding of CRM systems, particularly Dynamics 365 Sales. This role offers a collaborative environment, comprehensive training, and career advancement opportunities.
Customer Success Manager: D365 Data Quality & AI Readiness in Portsmouth employer: DQ Global
Contact Detail:
DQ Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager: D365 Data Quality & AI Readiness in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with CRM systems or in customer success roles. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with data quality and CRM systems. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how you've helped clients maximise their value with tech solutions in the past.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in our company. Tailor your application to show how your skills align with the Customer Success Manager role.
We think you need these skills to ace Customer Success Manager: D365 Data Quality & AI Readiness in Portsmouth
Some tips for your application 🫡
Show Your Passion for CRM: When writing your application, let us see your enthusiasm for CRM systems, especially Dynamics 365 Sales. Share any relevant experiences or projects that highlight your understanding and passion for data quality and customer success.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your relevant achievements!
Highlight Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to convey complex ideas clearly. Whether it’s through examples of past training sessions or client interactions, show us how you can effectively engage with customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at DQ Global
✨Know Your CRM Inside Out
Make sure you have a solid understanding of Dynamics 365 Sales. Familiarise yourself with its features and functionalities, as well as common data quality issues. This will help you demonstrate your expertise and show how you can guide clients effectively.
✨Showcase Your Communication Skills
As a Customer Success Manager, strong communication is key. Prepare examples of how you've successfully onboarded clients or trained teams in the past. Practice articulating complex concepts in simple terms to highlight your ability to connect with clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've improved data quality or maximised client value. Be ready to discuss your approach and the outcomes, as this will showcase your practical experience.
✨Emphasise Collaboration and Teamwork
This role thrives in a collaborative environment, so be prepared to discuss how you've worked with cross-functional teams. Share examples of how you’ve contributed to team success and how you plan to foster collaboration in your new role.
