At a Glance
- Tasks: Support sales engineers with product expertise and prepare quotations for customers.
- Company: Join a trusted partner in water and wastewater infrastructure solutions.
- Benefits: Competitive salary, professional development, flexible working options, and a supportive environment.
- Other info: Opportunities for career growth in a dynamic, fast-paced team.
- Why this job: Make a real impact by providing technical guidance and ensuring customer satisfaction.
- Qualifications: Mechanical/hydraulic knowledge and excellent communication skills are a plus.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
The Internal Sales (Product) role is key within the internal sales and technical support team. This role is responsible for providing product expertise and commercial assistance to support our external sales engineers, customers who contact the office directly, and additionally, assist with the development of counter sales at our own trade counter. This role focuses on product specification, preparing quotations, and offering technical guidance to customers and colleagues. The Internal Sales (Product) role will help ensure that DPS provides accurate, efficient, and reliable support for all incoming enquiries, to maintain excellent customer satisfaction and smooth communication between departments. This is an office-based sales role, with no external sales or client site visit requirements.
Key Responsibilities
- Support the external sales engineers with technical product selection, quotation preparation, and follow-up communication.
- Provide technical advice and troubleshooting assistance to customers, ensuring queries are resolved efficiently.
- Assist in the development and daily operation of counter sales, including handling walk-in and phone enquiries.
- Generate quotations and proposals for new and existing customers.
- Process sales orders accurately through the company systems.
- Liaise with suppliers to source materials and equipment when required.
- Liaise with other departments in the company e.g. Service, accounts, contracts and stores.
- Prepare and maintain documents such as quotations, customer orders, purchase orders, PODs, and invoices.
- Maintain clear and timely communication with the Sales Manager regarding workload and progress.
- Undertake regular product and application training to maintain technical competence.
- Carry out other tasks as directed by the Sales Manager in line with company requirements.
- Work in compliance with company policies, including Health, Safety, and Environmental standards.
Key Competencies and Skills
- Some level of mechanical/hydraulic engineering knowledge and the ability to apply it to real-world problem solving would be of benefit.
- Excellent communication skills, both written and verbal.
- Organised, methodical, and able to manage multiple tasks simultaneously.
- Proactive, professional, and customer-focused attitude.
- Ability to work effectively as part of a team in a busy, fast-paced environment.
- Competent IT skills, particularly in Microsoft Office; experience with ERP or CRM systems may be advantageous.
- Self-motivated with a willingness to learn and adapt to evolving business needs.
Other Requirements
- Occasional flexibility in working hours may be required for special company events (e.g. trade shows or training sessions).
Compensation Package
- Competitive salary and benefits package
- Opportunities for professional development and career growth
- CPD accredited employer
- A collaborative and supportive work environment
- Laptop or desktop and work mobile phone provided
- Flexible working options, dependent on location and role requirements
We welcome speculative applications from individuals of all levels. If you are interested in working with us but are not sure if the role above is for you, please feel free to get in touch for an informal discussion about what we do and what you could bring to the team. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, please let our recruiting team know.
Equal Opportunity Statement - DPS is an equal opportunities employer.
Company Profile
Since 1984, we have evolved from a specialist solutions provider into a trusted partner for the design, construction, and maintenance of water and wastewater infrastructure. Operating across municipal, industrial, food and beverage, dairy and pharmaceutical sectors, we deliver tailored solutions that drive efficiency and sustainability. As the exclusive distributor for globally recognised brands, our extensive product portfolio enables us to support every market need-ranging from direct product supply to full turnkey project delivery. Our dedicated aftersales and service teams ensure long-term reliability and performance, offering full lifecycle support. Our mission is to set the standard for excellence, providing best-in-class service in customer support, technical expertise, project execution, and health and safety.
Internal Product Sales in Bangor employer: Dpswater
At DPS Group, we pride ourselves on being an excellent employer, offering a collaborative and supportive work environment that fosters professional development and career growth. Our Internal Product Sales role provides a unique opportunity to engage with a diverse range of clients while enjoying flexible working options and a competitive benefits package, all within a company dedicated to excellence in water and wastewater infrastructure solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Product Sales in Bangor
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will not only help you in interviews but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing technical advice and support, being able to explain complex ideas simply is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Internal Product Sales in Bangor
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your communication skills and any technical knowledge you have in your application. We want to see how you can support our external sales engineers and assist customers with their queries.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and competencies mentioned in the job description. This shows us you’re genuinely interested in the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate organised and methodical candidates who can manage multiple tasks, so make sure your application reflects that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Dpswater
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products you'll be dealing with. Brush up on technical specifications and common queries that customers might have. This will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Practice Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You could even role-play with a friend or family member to simulate customer interactions. This will help you feel more comfortable during the actual interview.
✨Show Your Organisational Skills
Be prepared to discuss how you manage multiple tasks simultaneously. Think of examples from your past experiences where you successfully juggled various responsibilities. This will demonstrate your ability to thrive in a busy environment.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if the company is the right fit for you. Consider asking about the team dynamics or opportunities for professional development.
