Account Manager
Location: London/ Flexible
Hours: Full time
Overview
We're a comms and PR agency with a purpose: to help Christian not-for-profits communicate with impact. From global NGOs to ambitious start-ups, each of our clients has a story worth telling.
We take the time to get to know our clients and be inspired by their vision. Then we partner with them to deliver powerful comms that drive that vision forward, making strategic recommendations backed up by 15 years of expertise in the faith sector.
Job Purpose
Our Account Managers are the main point of contact for our clients, and are responsible for the day-to-day outworking of their PR and Communications strategies. Supported by Account Executives, and benefitting from guidance and coaching from Account Directors, the Account Manager is the linchpin of account success.
What’s to love in the role? The constant challenge of unique clients, and of understanding their needs and perspectives fast. The ability to adapt and assume the language and priority of each client’s culture and terminology. The thrill of success - stories told well, coverage increased, objectives met.
It’s not the job for you if you can’t juggle a wide range of variables effectively, if you’re not highly adaptable, or if you struggle with project management. The challenge of the job can feel like building a plane while flying it, as you customise our proven and professional approach to meet each unique client scenario!
Key Responsibilities
- Portfolio Management: Manage a portfolio of clients ranging from smaller UK-based Christian charities to large global ministries. You’ll establish effective and professional relationships with each one, getting under the skin of their stories, their priorities, and who they are trying to reach.
- Project Management
- Strategic Guidance
- Media Relationships
- Delegation & Coaching
- Resolving Conflict
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