Support the successful delivery of parcel locker installations by ensuring all operational administration, documentation, and job records are accurate, complete, and up to date. This role plays a key part in supporting the installation teams and maintaining effective communication with clients and contractors.
About DPE Group
At DPE Group, we deliver parcel locker installation, deployment, and field services for leading operators and nationwide clients across the UK.
We're a growing business built on professionalism, teamwork, and quality. As demand for parcel locker installations continues to increase, we're looking for an organised and detail-focused Operations Administrator to support our Locker Division and help ensure projects are delivered efficiently and accurately.
Our Commitment to Inclusion
At DPE Group, we are committed to creating a workplace where everyone is treated fairly, with dignity, respect, and equal opportunity.
We welcome applications from people of all backgrounds and experiences. We believe that diverse teams bring different perspectives, stronger ideas, and better outcomes for our business, our customers, and our people.
Our goal is to provide a supportive and inclusive environment where every employee can reach their full potential and feel valued for who they are and the contribution they make.
Why Join DPE Group?
This is more than an administrative role.
It's an opportunity to join a growing business and play an important role in supporting parcel locker installations across the UK. You will work closely with installation teams, clients, and contractors to ensure operational records, documentation, and reporting are maintained accurately and on time.
Key Responsibilities
- Check that a JotForm has been completed for every finished installation.
- Chase installation teams for any missing JotForms and supporting information.
- Log and follow up sign-off queries returned by Client.
- Maintain records of completed jobs, rolled-over jobs, and jobs requiring revisits.
- Send weekly installation schedules to freight contractors and Client.
- Maintain records of locker stock held at company hubs.
- Check freight contractor invoices and installation contractor invoices for accuracy.
- Maintain RAMS, method statements, and training records.
- Work closely with the Operations Manager, installation teams, Client, and freight contractors to ensure information is accurate and up to date.
- Maintain high standards of accuracy, organisation, and professionalism across all operational records and documentation.
What We’re Looking For
- Previous administration or office experience.
- This role is open to candidates who already have the legal right to work in the UK. DPE Group is not currently able to sponsor visas or provide work permit support.
- Strong attention to detail and accuracy.
- Good Microsoft Excel skills.
- Confident communicating with colleagues, clients, and contractors.
- Ability to follow up and chase information politely but firmly.Strong organisational and record-keeping skills.
- Ability to manage multiple tasks and priorities effectively.
- Reliable and able to work to a high standard.
Desirable
- Experience within construction, logistics, installation, or a similar operational environment.
- Familiarity with site sign-off paperwork and installation documentation.
- Experience maintaining compliance documentation such as RAMS, method statements, and training records.
Reporting Structure
This role reports to the Operations Manager and works closely with installation teams, Client, and freight contractors.
What We Offer
- Competitive salary.
- Full training and ongoing support.
- Opportunities for career progression.
- A supportive and collaborative team environment.
- Comprehensive wellbeing support with a 24/7 confidential helpline, and access to an extensive digital learning library to support your personal development.
Operations Administrator | Full-Time in Houghton Regis employer: DPE PARTNERSHIP GROUP LTD
DPE PARTNERSHIP GROUP LTD is committed to creating a workplace where everyone is treated fairly and with respect. The company provides comprehensive training and values diverse perspectives, fostering a supportive environment for all employees. This focus on inclusion and professional growth makes DPE an attractive employer in the industry.
