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- Tasks: Lead a team of drivers and ensure efficient transport operations.
- Company: Join DHL, the world's leading logistics company with a dynamic culture.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Enjoy a supportive environment with a focus on safety and compliance.
- Why this job: Make a real impact in logistics while delivering excellent customer experiences.
- Qualifications: Experience in transport or supply chain, strong communication skills.
The predicted salary is between 27500 - 30000 £ per year.
Pay Rate: £27,500 - £30,000 (dependent on experience)
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift patterns: 37.5 hours per week, Monday - Friday predominantly working 9am - 5pm
Location: Ferrybridge - WF11 8JY
We're now looking for a Transport First Line Manager to lead and support a small, long‑serving team of drivers, ensuring safe, compliant and efficient transport operations while delivering an excellent customer experience.
WHAT YOU'LL DO- Manage and lead a team of drivers, including allocating work, monitoring performance, delivering team briefings
- Plan and schedule transport operations, manually routing and sequencing deliveries to ensure service and efficiency targets are met
- Oversee fleet compliance, health & safety and driver training, ensuring all vehicles and drivers meet legal, company and customer standards
- Coordinate fleet maintenance, including MOTs and servicing, and act as the first point of contact for customer transport queries
- Provide on-call cover as required, providing emergency support to drivers when needed
- Experience working in a transport or supply chain environment, suited to a Transport Clerk/Admin looking to gain more experience
- Understanding of working time directive and drivers hours is advantageous
- Strong customer service and communication skills, with confidence liaising with customers on-site and over the phone
Transport First Line Manager in Ferrybridge employer: DPDHL
Contact Detail:
DPDHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport First Line Manager in Ferrybridge
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DHL and understanding their operations. Show us that you’re not just another candidate; demonstrate your passion for logistics and how you can contribute to our team.
✨Tip Number 3
Practice your communication skills! As a Transport First Line Manager, you'll need to liaise with drivers and customers. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the DHL family.
We think you need these skills to ace Transport First Line Manager in Ferrybridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport First Line Manager role. Highlight your experience in transport or supply chain environments, and don’t forget to showcase your leadership skills and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've managed teams or improved operations in previous jobs.
Showcase Relevant Skills: When filling out your application, be sure to emphasise your understanding of working time directives and drivers' hours. These are key to the role, so make them stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our amazing team at DHL!
How to prepare for a job interview at DPDHL
✨Know Your Stuff
Make sure you brush up on your knowledge of transport operations and supply chain management. Familiarise yourself with the working time directive and drivers' hours, as these are crucial for the role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
As a Transport First Line Manager, you'll be leading a team of drivers. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting your leadership style and how you motivate others will set you apart from other candidates.
✨Customer Service is Key
DHL values excellent customer service, so be ready to share instances where you've gone above and beyond for customers. Think about how you can demonstrate your strong communication skills and ability to liaise effectively with clients, both on-site and over the phone.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about potential challenges you might encounter in the role, such as handling emergencies or managing fleet compliance. Practising your responses will help you feel more confident and articulate during the interview.