DPD is looking for a proactive Call Centre Customer Service Specialist to join our fast-paced team. You will be the voice of DPD, taking ownership of incoming customer calls and resolving issues head-on with speed and empathy.
As part of a sustainable delivery company, you’ll help customers with delivery status, tracking, and collection queries while maintaining service metrics and collaborating across departments to ensure a seamless customer experience.
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Frontline Customer Care Pro in Fast-Paced Support in Smethwick employer: Dpdgroupuk1
At DPD, we pride ourselves on being more than just a delivery service; we are pioneers in e-commerce and sustainability. As a Debrief Operative, you will thrive in a dynamic work culture that values teamwork, innovation, and personal growth, with comprehensive training and support provided. Join us in a role where your contributions directly enhance customer satisfaction and operational efficiency, all while working in a safe and inclusive environment that celebrates diversity.
