DPD is seeking a customer service professional to assist internal and external customers with parcel collection or delivery queries. You’ll work with Drivers, Shift Managers and Operations Managers to identify issues and take ownership of resolutions.
You’ll handle delivery status queries, PODs, missing parcels investigations and promote DPD products and services, using strong communication and administration skills to exceed customer expectations.
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Parcel Support Advisor: Problem Solver & Customer Champion employer: Dpdgroupuk1
At DPD, we pride ourselves on being more than just a delivery service; we are pioneers in e-commerce and sustainability. As a Debrief Operative, you will thrive in a dynamic work culture that values teamwork, innovation, and personal growth, with comprehensive training and support provided. Join us in a role where your contributions directly enhance customer satisfaction and operational efficiency, all while working in a safe and inclusive environment that celebrates diversity.
