DPD is seeking an International Customer Service Specialist to join a high performing team. You will deliver top customer service for delivery needs, resolve issues, and build strong relationships internally and with customers to ensure a best-in-class experience. The role emphasizes quick problem solving, accurate communication, and meeting KPIs.
You will need excellent verbal and written communication, a professional telephone manner, and a proactive mindset to go the extra mile for customers.
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Global Customer Experience Specialist in Oldbury employer: Dpdgroupuk1
At DPD, we pride ourselves on being more than just a delivery service; we are pioneers in e-commerce and sustainability. As a Debrief Operative, you will thrive in a dynamic work culture that values teamwork, innovation, and personal growth, with comprehensive training and support provided. Join us in a role where your contributions directly enhance customer satisfaction and operational efficiency, all while working in a safe and inclusive environment that celebrates diversity.
