DPD is seeking a customer service focused team member to support internal and external customers with parcel collection and delivery queries. You will collaborate with drivers and operations managers to identify issues, problem solve, and take ownership for resolution.
Key responsibilities include answering status queries, providing Proof of Delivery, and conducting investigations for missing parcels. The role requires a proactive, professional approach and strong MS Office skills.
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Parcel Support Specialist: Fast-Paced Customer Care in Middleton employer: Dpdgroupuk1
At DPD, we pride ourselves on being more than just a delivery service; we are pioneers in e-commerce and sustainability. As a Debrief Operative, you will thrive in a dynamic work culture that values teamwork, innovation, and personal growth, with comprehensive training and support provided. Join us in a role where your contributions directly enhance customer satisfaction and operational efficiency, all while working in a safe and inclusive environment that celebrates diversity.
