DPD Group UK is seeking a customer service-oriented team member in Leicester to assist internal and external customers with parcel collection or delivery queries and PODs. You will collaborate with Drivers and Operations Managers to proactively resolve issues and deliver exceptional service.
You will handle delivery status inquiries, investigate missing parcels, and promote DP D products. The role demands clear communication, professionalism, and the ability to go the extra mile to meet customer
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Delivery Customer Support Specialist in Leicester employer: Dpdgroupuk1
At DPD, we pride ourselves on being more than just a delivery service; we are pioneers in e-commerce and sustainability. As a Debrief Operative, you will thrive in a dynamic work culture that values teamwork, innovation, and personal growth, with comprehensive training and support provided. Join us in a role where your contributions directly enhance customer satisfaction and operational efficiency, all while working in a safe and inclusive environment that celebrates diversity.