DPDgroup in Wolverhampton, UK is seeking a customer service advisor to assist both internal and external customers with parcel collection or delivery. You will work with Drivers, Shift Managers and Operations Managers to identify issues, take ownership and resolve problems, including POD requests and missing parcels investigations.
The role requires strong communication skills, a confident telephone manner, and a willingness to go the extra mile to exceed customer expectations.
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Parcel Delivery Support & Resolution Specialist in Wolverhampton employer: DPDgroup
DPD UK is an exceptional employer that fosters a dynamic and supportive work culture, encouraging innovation and collaboration among its team members. With a strong focus on employee growth, DPD UK offers comprehensive training and development opportunities, ensuring that you can thrive in your role as an Area Sales Executive. Located in a vibrant area, the company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
