DPD is seeking a Customer Services Advisor to support internal and external customers with parcel collection or delivery queries. You will work with Drivers, Shift Managers and Operations Managers to identify issues, investigate missing parcels and resolve disputes, while promoting company products and services.
The role requires proven experience in fast-paced customer service, excellent communication, and strong Microsoft Office skills.
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Delivery Support Advisor β Customer Care & POD Expert in Wolverhampton employer: DPDgroup
DPD UK is an exceptional employer that fosters a dynamic and supportive work culture, encouraging innovation and collaboration among its team members. With a strong focus on employee growth, DPD UK offers comprehensive training and development opportunities, ensuring that you can thrive in your role as an Area Sales Executive. Located in a vibrant area, the company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.