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- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD, a leading delivery company known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, holiday trading, health services, and discounts at hundreds of retailers.
- Other info: Opportunities for career growth and development in a supportive environment.
- Why this job: Be the face of DPD, making a real difference in customers' lives every day.
- Qualifications: Must have a valid 7.5T licence and a passion for great customer service.
As a 7.5 Tonne Collection and Delivery driver for DPD, you\’ll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD\’s reputation for excellence in parcel delivery.
Qualifications
To be considered for the role you must have:
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
- A clean driving record with no more than 3 penalty points
- At least 1 year experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry heavy items up to 25kg
- Possess excellent time management and organisational skills
- Have a good knowledge of local road networks and traffic patterns
- Can work well under pressure and maintain a calm demeanour in challenging situations
- Are comfortable using handheld devices and basic computer software
- Are physically fit and able to handle the demands of a physically active job
- Have a strong commitment to health and safety practices
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work
Benefits
We recognise that our people are at the heart of our business, without them we wouldn\’t be able to deliver our award-winning service to millions of customers across the country each day. It\’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100\’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
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Weekly C & D Driver - 7.5 employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekly C & D Driver - 7.5
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to driving and customer service. Prepare your answers, but keep them natural. We want you to sound confident and ready to tackle any scenario that comes your way.
✨Tip Number 3
Show off your skills! When discussing your experience, highlight specific examples where you went above and beyond for customers or handled challenging situations. This is your chance to shine and demonstrate how you embody DPD's core values.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role!
We think you need these skills to ace Weekly C & D Driver - 7.5
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your valid 7.5T licence and any relevant driving experience in your application. We want to see that you’ve got the skills to handle a 7.5 tonne vehicle safely and efficiently.
Customer Service is Key: Since you'll be the first point of contact for our customers, emphasise your customer service experience. Share examples of how you've gone above and beyond to ensure customer satisfaction – it really makes a difference!
Be Organised and Flexible: We love candidates who can manage their time well and adapt to changing situations. Mention any experience you have with managing schedules or handling multiple tasks at once, as this will show us you can keep up with our busy routes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with DPD. We can’t wait to hear from you!
How to prepare for a job interview at DPDgroup
✨Know Your Routes
Familiarise yourself with the local road networks and traffic patterns in your designated area. This will not only help you answer questions about your driving experience but also show that you're proactive and prepared for the role.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in previous roles. DPD values professionalism and dedication, so be ready to discuss how you can contribute to their reputation for excellence.
✨Demonstrate Safety Awareness
Be ready to talk about your commitment to health and safety practices. Discuss any relevant experiences where you adhered to road safety regulations or conducted vehicle inspections, as this is crucial for the role.
✨Show Flexibility and Problem-Solving Skills
Think of situations where you've had to adapt to changing conditions or resolve issues on the spot. Highlighting your ability to multi-task and stay calm under pressure will resonate well with DPD's expectations.