At a Glance
- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with a smile.
- Company: Join DPD, a leading logistics company known for excellent customer service.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Be the face of DPD and make customers happy every day.
- Qualifications: Full UK driving licence and a passion for great customer service.
- Other info: Fast-paced role with opportunities to grow and develop your skills.
As a Collection and Delivery Driver for DPD, you\βll be the face of our company and play a crucial role in ensuring customer satisfaction.
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot, where you\βll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD\βs reputation for excellence in the logistics industry.
Qualifications
Held a full UK driving licence and had regular driving experience for 12 months or more
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
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Weekly C & D Driver employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Weekly C & D Driver
β¨Tip Number 1
Get to know the company! Research DPD's values and culture so you can show how you fit in. When you understand what they stand for, you can tailor your approach and impress them with your knowledge.
β¨Tip Number 2
Practice your delivery pitch! Think about how you would introduce yourself to customers and handle any questions they might have. A friendly and confident attitude goes a long way in making a great first impression.
β¨Tip Number 3
Network like a pro! Connect with current or former DPD drivers on social media or professional platforms. They can give you insider tips and maybe even put in a good word for you!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, you can keep track of your application status easily. Donβt miss out on this opportunity!
We think you need these skills to ace Weekly C & D Driver
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how youβve gone above and beyond to ensure customer satisfaction, as this is key for the role.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences.
Tailor Your Application: Take a moment to customise your application for the Weekly C & D Driver role. Mention specific experiences that relate to the job description, like managing delivery routes or handling parcels.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at DPDgroup
β¨Know Your Route
Familiarise yourself with the local roads and geography before the interview. Being able to discuss your knowledge of the area will show that youβre prepared and understand the importance of efficient route management.
β¨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in the past. DPD values honesty and caring, so think of situations where you went above and beyond to ensure customer satisfaction.
β¨Demonstrate Flexibility
Be ready to discuss how you adapt to changing conditions, whether itβs weather-related or unexpected delivery issues. Showing that you can think on your feet and remain calm under pressure is key for this role.
β¨Highlight Teamwork Skills
Since collaboration with depot staff and other drivers is crucial, come prepared with examples of how youβve successfully worked as part of a team. This will demonstrate your ability to contribute to smooth operations.