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- Tasks: Be the face of DPD, delivering parcels and exceptional customer service.
- Company: Join a leading logistics company known for its commitment to excellence.
- Benefits: Enjoy competitive perks like holiday trading, health services, and discounted shopping.
- Why this job: Make a real impact in customer satisfaction while driving and exploring your local area.
- Qualifications: Must have a full UK driving licence and a passion for great service.
- Other info: Opportunities for career growth and development in a dynamic environment.
As a Collection and Delivery Driver for DPD, you\’ll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot, where you\’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast‑paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD\’s reputation for excellence in the logistics industry.
Qualifications
What we\’re looking for:
- Held a full UK driving licence and had regular driving experience for 12 months or more
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi‑task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 25kg / 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100\’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
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Weekly C & D Driver employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekly C & D Driver
✨Tip Number 1
Get to know the company culture! Before your interview, check out DPD's values and think about how you can demonstrate them. Show us that you’re not just a driver, but someone who embodies honesty, respect, and passion.
✨Tip Number 2
Practice your route management skills! During the interview, we might ask how you handle tight schedules or unexpected issues. Be ready to share examples of how you've successfully navigated challenges in the past.
✨Tip Number 3
Show off your customer service skills! As the face of DPD, it’s crucial to highlight any experience you have in providing exceptional service. Think of specific instances where you went above and beyond for a customer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the DPD team and ready to hit the road with us!
We think you need these skills to ace Weekly C & D Driver
Some tips for your application 🫡
Show Your Customer Service Skills: As a Collection and Delivery Driver, you'll be the face of DPD, so make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure customer satisfaction in previous roles.
Be Clear About Your Driving Experience: Since you'll be driving a 3.5 tonne van, it's crucial to mention your driving experience clearly. Let us know about your full UK driving licence and any relevant driving history that showcases your ability to handle the vehicle safely and efficiently.
Demonstrate Your Flexibility and Problem-Solving Skills: In this role, you'll need to adapt to changing conditions and solve problems on the go. Share examples in your application where you've had to think on your feet or adjust your approach to meet deadlines or customer needs.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better. Don’t miss out on the opportunity to join our team!
How to prepare for a job interview at DPDgroup
✨Know Your Route
Familiarise yourself with the local roads and geography before the interview. Being able to discuss your knowledge of the area will show that you’re prepared and understand the importance of efficient deliveries.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. DPD values honesty and caring, so think of situations where you went above and beyond to help a customer.
✨Demonstrate Flexibility and Problem-Solving
Be ready to discuss how you adapt to changing conditions, whether it’s weather-related or unexpected delivery issues. Highlight any experiences where you successfully managed challenges on the job.
✨Dress the Part
Even if it’s not a formal setting, dressing smartly can make a great first impression. It shows that you respect the opportunity and are serious about the role, aligning with DPD's values of professionalism.
