At a Glance
- Tasks: Drive a 7.5 tonne vehicle, ensuring timely parcel collection and delivery while providing excellent customer service.
- Company: Join DPD, a leading delivery service known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, holiday trading, health services, and discounts on shopping.
- Other info: Dynamic role with opportunities for career growth and a supportive team environment.
- Why this job: Be the face of DPD, making a real difference in customers' lives every day.
- Qualifications: Must have a valid 7.5T licence and experience driving similar vehicles.
The predicted salary is between 2000 - 2800 £ per month.
As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery.
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes.
- Assisting with loading and unloading parcels at the depot and customer locations.
- Managing a daily schedule of approximately 50-60 stops in your designated area.
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items.
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift.
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle.
- Conducting daily vehicle inspections and reporting any maintenance issues promptly.
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot.
- Resolving customer queries and concerns professionally and efficiently.
- Adapting to changing weather conditions and adjusting your delivery approach accordingly.
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution.
- Maintaining a clean and presentable appearance, as you represent DPD to our customers.
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.
Qualifications
What we're looking for: To be considered for the role you must have:
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation.
- A clean driving record with no more than 3 penalty points.
- At least 1 years experience driving 7.5 tonne vehicles or similar.
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service.
- Can work to deadlines, are flexible and always go above and beyond.
- Are friendly, approachable, positive, resourceful and professional.
- Are able to multi-task and problem solve.
- Have the ability to lift, load and carry heavy items up to 25kg.
- Possess excellent time management and organisational skills.
- Have a good knowledge of local road networks and traffic patterns.
- Can work well under pressure and maintain a calm demeanour in challenging situations.
- Are comfortable using handheld devices and basic computer software.
- Are physically fit and able to handle the demands of a physically active job.
- Have a strong commitment to health and safety practices.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
Additional Information
About our benefits: We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading.
- Enhanced maternity and paternity package.
- Free life assurance of 4 x salary on joining the pension scheme.
- Unum - essential health and wellbeing services for you and eligible family members.
- Health Kiosks visiting every location.
- Vitality at Work.
- Free On Site Parking.
- Discounted shopping from ’s of retailers including up to 5% off supermarket shopping.
- Milestone Days off to celebrate with your family and friends.
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.
7.5 Tonne Collection and Delivery Driver in Swindon employer: DPDgroup
DPDgroup is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in Rochdale. With a focus on service excellence, employees benefit from comprehensive training and development opportunities, ensuring they thrive in their roles while contributing to the company's commitment to operational efficiency and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver in Swindon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and driving experience. Prepare your answers, but keep them natural. We want you to sound confident and ready to tackle any scenario that comes your way.
✨Tip Number 3
Show off your skills! During the interview, highlight your experience with 7.5 tonne vehicles and your ability to handle heavy items. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to excellent service.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you're engaged and serious about the role. Plus, it gives you a chance to find out more about the team and the work environment.
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver in Swindon
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your valid 7.5T licence and any relevant driving experience in your application. We want to see that you’ve got the skills to handle a 7.5 tonne vehicle safely and efficiently.
Customer Service is Key:Since you'll be the face of DPD for our customers, emphasise your customer service experience. Share examples of how you've gone above and beyond to help customers in previous roles.
Be Organised and Flexible:We love candidates who can manage their time well and adapt to changing situations. Mention any experiences where you’ve successfully juggled multiple tasks or adjusted your plans on the fly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on the path to joining our team at DPD.
How to prepare for a job interview at DPDgroup
✨Know Your Route
Familiarise yourself with the local road networks and traffic patterns in your designated area. This will not only help you answer questions about your driving experience but also show that you're proactive and prepared for the role.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in previous roles. DPD values great customer interactions, so be ready to discuss how you handle queries and resolve issues professionally.
✨Demonstrate Safety Awareness
Be prepared to talk about your commitment to health and safety practices. Discuss any relevant experiences where you ensured compliance with road safety regulations or conducted vehicle inspections, as this is crucial for the role.
✨Show Your Flexibility
Highlight your ability to adapt to changing conditions, whether it's weather-related or schedule adjustments. Share specific instances where you've successfully managed multiple tasks or worked under pressure to meet deadlines.
