We are currently hiring for an experienced Shift Manager, to help strengthen our depot operations management team.
In this role you will be working closely with our self‑employed Owner Drivers (OD s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on‑going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad‑hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure "Depot Clear" is achieved in line with depot targets
Qualifications
What we’re looking for;
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision‑making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self‑motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award‑winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 × salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from ’s of retailers including up to 5 % off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Shift Manager in Swansea employer: DPDgroup
DPDgroup is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in Rochdale. With a focus on service excellence, employees benefit from comprehensive training and development opportunities, ensuring they thrive in their roles while contributing to the company's commitment to operational efficiency and compliance.
