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- Tasks: Deliver parcels and provide top-notch customer service on scheduled routes.
- Company: Join DPD, a leader in parcel delivery with a strong reputation.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be the face of DPD and make a real difference in customer satisfaction.
- Qualifications: Valid 7.5 tonne driving licence and great communication skills.
- Other info: Dynamic work environment with a focus on teamwork and safety.
The predicted salary is between 24000 - 36000 £ per year.
As a 7.5 Tonne Collection and Delivery driver for DPD, you will play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery.
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes.
- Assisting with loading and unloading parcels at the depot and customer locations.
- Managing a daily schedule of approximately 50-60 stops in your designated area.
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items.
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift.
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle.
- Conducting daily vehicle inspections and reporting any maintenance issues promptly.
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot.
- Resolving customer queries and concerns professionally and efficiently.
- Adapting to changing weather conditions and adjusting your delivery approach accordingly.
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution.
- Maintaining a clean and presentable appearance, as you represent DPD to our customers.
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.
7.5 Tonne Collection and Delivery Driver in Swansea employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about the common questions you might be asked, like how you handle customer complaints or manage your time on the road. Practising your responses can help you feel more confident during the actual interview.
✨Tip Number 3
Show off your skills! If you've got experience with similar roles or have great customer service skills, make sure to highlight these during your chat. Use specific examples to demonstrate how you've excelled in past positions.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver in Swansea
Some tips for your application 🫡
Show Your Customer Service Skills: As a driver, you'll be the face of DPD, so make sure to highlight any experience you have in customer service. We want to see how you can provide exceptional service during parcel collection and delivery.
Be Specific About Your Driving Experience: When detailing your driving experience, focus on your familiarity with 7.5 tonne vehicles and any relevant routes you've managed. We love seeing candidates who know their way around the roads!
Highlight Your Problem-Solving Abilities: Since you'll be resolving customer queries and adapting to changing conditions, share examples of how you've tackled challenges in previous roles. We appreciate a proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you on board with DPD!
How to prepare for a job interview at DPDgroup
✨Know Your Routes
Familiarise yourself with the area you'll be working in. Understanding the local roads, traffic patterns, and potential challenges can help you answer questions about how you'd handle your daily schedule of 50-60 stops.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think of examples where you've provided exceptional service. Be ready to discuss how you would handle customer queries and concerns professionally and efficiently.
✨Safety First
Brush up on road safety regulations and company policies. Be prepared to talk about how you ensure safety while driving a 7.5 tonne vehicle and what steps you take during daily vehicle inspections.
✨Adaptability is Key
The job requires adapting to changing weather conditions. Think of times when you've had to adjust your approach due to unforeseen circumstances and be ready to share those experiences during the interview.
