DPD Group in Stoke-on-Trent is seeking a customer service professional to assist internal and external customers with parcel collection or delivery issues. You will liaise with drivers and managers to identify problems and take ownership to resolve them promptly.
You will handle delivery status inquiries, supply Proof of Delivery, and conduct investigations into missing parcels, aiming to resolve disputes with professionalism and care.
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Parcel Support & Delivery Issues Advisor in Stoke-on-Trent employer: DPDgroup
DPD UK is an exceptional employer that fosters a dynamic and supportive work culture, encouraging innovation and collaboration among its team members. With a strong focus on employee growth, DPD UK offers comprehensive training and development opportunities, ensuring that you can thrive in your role as an Area Sales Executive. Located in a vibrant area, the company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
