Shift Manager

We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations team. As a Shift Manager you will be required to achieve depot objectives in terms of operational compliance, financial, customer service and HR tasks and responsibilities through effective management of employees, maintenance of company operating standards and ISO operating procedures specific to own areas of accountability. In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot. You will also be dealing with any inbound customer service queries ensuring appropriate action is taken and the query is dealt with in an effective manner.

Responsibilities

• Ensure trailer departures from Depot and customer sites leave at the designated time
• Ensure all parcels are collection scanned
• Ensure depot target for PPMHR is achieved
• Ensure company target for security searches is achieved
• Ensure all relevant systems and reports are analysed and updated in a timely manner

Qualifications

• You will have experience in a fast paced operation with proven and demonstrable people management experience involving direct accountability and responsibility for motivating and leading a high performing team ideally within a Transport Setting.
• Strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Excellent computer skills with the ability to use Google Chrome applications.
• Ability to do comprehensive reporting alongside analysis of data is a key requirement for this role.
• Highly vigilant to any unscrupulous activity, taking swift and appropriate action when required.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
• Restaurant Experience
• Labor Cost Analysis
• Customer Service
• Communication skills
• Basic Math
• Food Safety Experience
• Management Experience
• Shift Management
• Employment & Labor Law
• Leadership Experience
• P&L Management
• Supervising Experience

Benefits

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today.

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