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- Tasks: Lead a dynamic team to achieve operational excellence and deliver outstanding customer service.
- Company: Join a leading logistics company that values its people and fosters a supportive environment.
- Benefits: Enjoy competitive pay, enhanced maternity/paternity leave, free life assurance, and discounted shopping.
- Why this job: Make a real impact by motivating a high-performing team in a fast-paced environment.
- Qualifications: Experience in people management and strong communication skills are essential.
- Other info: Flexible working conditions with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team. As a Shift Manager you will be required to achieve depot objectives relating to:
- Operational Performance Compliance to all company and legislative requirements
- Financial targets and objectives
- Delivering outstanding customer service
HR tasks and responsibilities include effective management of employees, maintenance of company operating standards and ISO operating procedures specific to your own areas of accountability. In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot.
Other key accountabilities will be:
- Ensure Collection Service targets are achieved
- Ensure depot targets for Early Volume are achieved
- Ensure company target for Collection ETAs is achieved
- Ensure company target for Saturn Success is achieved
- Ensure all relevant systems and reports are analysed and updated in a timely manner.
Qualifications
What we’re looking for:
- Experience in a fast-paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team.
- Strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- High levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google Chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- Highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our benefits: We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.
Shift Manager in Portsmouth employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Shift Manager role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and operational performance. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in previous roles, especially around motivating teams and achieving targets. This can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Shift Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Highlight your experience in fast-paced operations and people management. We want to see how you've motivated teams and achieved targets in previous jobs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our depot operations team. Share specific examples of how you've delivered outstanding customer service and met financial objectives.
Show Off Your Skills: Don’t forget to showcase your strong communication skills and decision-making abilities. We’re looking for someone who can inspire and manage a team effectively, so give us examples of when you’ve done just that!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at DPDgroup
✨Know the Depot Inside Out
Before your interview, make sure you understand the depot's operations and objectives. Familiarise yourself with their performance metrics and how they align with customer service goals. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your People Management Skills
Prepare examples of how you've successfully managed teams in fast-paced environments. Highlight specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to lead effectively, which is crucial for a Shift Manager.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your decision-making and problem-resolution skills. Think of past challenges you've faced and how you tackled them. Being able to articulate your thought process will impress the interviewers and show your resilience.
✨Demonstrate Your Analytical Skills
Since the role involves data analysis and reporting, be prepared to discuss your experience with these tasks. Bring examples of reports you've created or data you've analysed, and explain how your insights led to improved operational performance. This will highlight your attention to detail and analytical mindset.