DPDgroup in Newbury is seeking a proactive Customer Service Advisor to support both internal and external customers with parcel collection or delivery updates. You will work closely with Drivers, Shift Managers and Operations Managers to identify issues, resolve them and take ownership of problems to maintain service levels.
You will handle delivery status queries, provide Proof of Delivery, investigate missing parcels, resolve disputes and promote DPD products and services to customers,
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Parcel Delivery Support Specialist in Newbury employer: DPDgroup
DPD UK is an exceptional employer that fosters a dynamic and supportive work culture, encouraging innovation and collaboration among its team members. With a strong focus on employee growth, DPD UK offers comprehensive training and development opportunities, ensuring that you can thrive in your role as an Area Sales Executive. Located in a vibrant area, the company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
