At a Glance
- Tasks: Lead investigations into crime and fraud, protecting our network and customers.
- Company: Join DPDgroup, a leader in logistics with a focus on security.
- Benefits: Enjoy competitive pay, holiday trading, and discounts at major retailers.
- Other info: Opportunity for career growth and travel across the UK.
- Why this job: Make a real difference by tackling serious crime and fraud in a dynamic environment.
- Qualifications: Experience in high-level investigations and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
Crime and Fraud Manager DPDgroup Milton Keynes, England, GB
Our General Manager Crime Fraud is seeking an experienced, highly skilled Crime and Fraud Manager to join our National Security Team.
Operating across the South of the UK, this critical role is dedicated to protecting our network, our people, and our customers.
You will lead the response to high-level threats, managing a diverse and complex caseload that spans serious external crime, internal misconduct, sophisticated fraud, and immigration compliance.
As a subject matter expert, you will act as the primary bridge between DPD, law enforcement agencies, and our key strategic customers.
- Serious External Crime: Lead and manage comprehensive investigations into serious and organised criminal activity targeting the DPD network, supply chain, and assets.
- Internal
Investigations: Conduct sensitive internal investigations, including the handling of Whistleblowing (WB) disclosures, ensuring absolute confidentiality, objectivity, and compliance with corporate policy.
- Complex Fraud: Investigate sophisticated frauds impacting the business. Identify vulnerabilities, recover losses where possible, and recommend robust preventative measures.
- Immigration Compliance: Manage and investigate matters related to immigration and right-to-work compliance across the network
- Evidential
- Case
Management: Manage a complex caseload.
Build and prepare robust, high-quality evidential packages and prosecution files suitable for formal handover to law enforcement and judicial proceedings.
- Stakeholder & Agency
Liaison: Act as the primary point of contact for external authorities.
Build and maintain strong working relationships with regional Police forces, the Home Office, and other regulatory bodies.
- Customer
Engagement: Liaise directly with key strategic customers regarding high-profile security, crime, or fraud matters that impact their business with DPD, providing expert advice and reassurance.
Qualifications
About You
- Experience: A proven track record of managing complex, high-level investigations.
A background in law enforcement (e. g., Police, NCA, Home Office) or senior corporate security/fraud investigation is highly desirable.
- Legal
Knowledge: Excellent working knowledge of UK criminal and civil law, specifically relating to fraud, theft, immigration, and data protection (e. g., PACE, Fraud Act , Theft Act , GDPR).
- Investigative Skills: Demonstrable experience in building evidential packages, taking statements, conducting investigative interviews, and presenting evidence in court.
- Communication: Exceptional written and verbal communication skills, with the ability to convey complex investigative findings clearly to both internal leadership and external agencies.
- Relationship Management: Strong interpersonal skills with the credibility to influence and negotiate with key stakeholders, senior management, and high-value customers.
- Integrity: High ethical standards, with extensive experience handling sensitive, confidential, and Whistleblowing information.
- Mobility: Willingness to travel across your designated region (North or South UK) as required by active investigations.
- Additional information
- Job Specifics
- Full clean driving licence with a flexible approach towards travel is essential
- About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day.
It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.
- To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 's of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
- Full-time
- #J-18808-Ljbffr
Crime And Fraud Manager employer: DPDgroup
DPDgroup is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in Rochdale. With a focus on service excellence, employees benefit from comprehensive training and development opportunities, ensuring they thrive in their roles while contributing to the company's commitment to operational efficiency and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Crime And Fraud Manager
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Crime And Fraud Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like DPDgroup. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Crime And Fraud Manager candidates.
✨Directly Apply to DPDgroup
Don’t forget to apply for the Crime And Fraud Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining DPDgroup.
We think you need these skills to ace Crime And Fraud Manager
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at DPDgroup. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at DPDgroup.
How to prepare for a job interview at DPDgroup
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at DPDgroup.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at DPDgroup.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at DPDgroup.
