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For Companies At a Glance
- Tasks: Drive a 3.5 tonne van, delivering parcels and ensuring customer satisfaction.
- Company: Join DPD, a leading logistics company known for its commitment to service.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Be the face of DPD and make a difference in customers' lives every day.
- Qualifications: Strong customer service skills and ability to work independently.
- Other info: Fast-paced role with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
As a Collection and Delivery Driver for DPD, you\’ll be the face of our company and play a crucial role in ensuring customer satisfaction.
Responsibilities
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot, where you\’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
Qualifications
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD\’s reputation for excellence in the logistics industry.
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Collection and Delivery Driver - 3.5 Tonne employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with DPD's values and how they align with your own. This will help you connect with the interviewers and show them you're a perfect fit!
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of DPD, think about scenarios where you might need to handle tricky situations. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Get to know the area you'll be working in. If you can demonstrate knowledge of local routes and traffic patterns during your interview, it’ll show that you’re proactive and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Show Your Customer Service Skills: As a Collection and Delivery Driver, you'll be the face of DPD, so make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure customer satisfaction in previous roles.
Be Detail-Oriented: Attention to detail is key in this role, especially when it comes to managing deliveries and handling parcels. In your written application, give examples of how you've successfully managed tasks that required precision and care.
Demonstrate Your Flexibility: The logistics world can be unpredictable, so we appreciate candidates who can adapt to changing situations. Share any experiences where you had to adjust your plans on the fly or handle unexpected challenges during your work.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better, so don’t hesitate!
How to prepare for a job interview at DPDgroup
✨Know the Company
Before your interview, take some time to research DPD and understand their core values like Honesty, Respect, and Accountability. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
As a Collection and Delivery Driver, you'll be the face of the company. Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went the extra mile to ensure customer satisfaction.
✨Showcase Your Route Management Skills
Be ready to discuss how you manage your time and routes effectively. You might want to share specific strategies you've used to ensure timely deliveries, especially in challenging conditions. This shows that you can think on your feet and adapt as needed.
✨Emphasise Safety and Maintenance
Since you'll be operating a 3.5 tonne van, it's crucial to demonstrate your commitment to safety and vehicle maintenance. Talk about any relevant experience you have with vehicle checks and adhering to traffic laws, as this will reassure them that you take these responsibilities seriously.
