DPDgroup in Birmingham is seeking a Customer Service Advisor to assist customers with parcel collection and delivery. You will work with Drivers, Shift Managers and Operations Managers to identify issues and own resolutions.
You will handle delivery status queries, provide Proof of Delivery, and investigate missing parcels or disputes, using clear communication and a proactive approach.
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Parcel Delivery Resolution Specialist in Birmingham employer: DPDgroup
DPD UK is an exceptional employer that fosters a dynamic and supportive work culture, encouraging innovation and collaboration among its team members. With a strong focus on employee growth, DPD UK offers comprehensive training and development opportunities, ensuring that you can thrive in your role as an Area Sales Executive. Located in a vibrant area, the company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
