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- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD, a leading delivery service known for its commitment to customer satisfaction.
- Benefits: Enjoy perks like holiday trading, enhanced maternity/paternity packages, and discounted shopping.
- Why this job: Be part of a team that values professionalism and makes a real difference in customers' lives.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and at least one year of relevant experience.
- Other info: Flexible hours and a physically active role with opportunities for growth within the company.
The predicted salary is between 24000 - 36000 £ per year.
As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.
Qualifications
To be considered for the role you must have:
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
- A clean driving record with no more than 3 penalty points
- At least 1 year experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry heavy items up to 25kg
- Possess excellent time management and organisational skills
- Have a good knowledge of local road networks and traffic patterns
- Can work well under pressure and maintain a calm demeanour in challenging situations
- Are comfortable using handheld devices and basic computer software
- Are physically fit and able to handle the demands of a physically active job
- Have a strong commitment to health and safety practices
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
Additional Information
About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand - essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from hundreds of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
7.5 Tonne Collections and Delivery Driver employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collections and Delivery Driver
✨Tip Number 1
Familiarise yourself with the local road networks and traffic patterns in Reading. This knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 3
Practice using handheld devices and basic computer software, as these are essential for updating delivery statuses. Being comfortable with technology will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your understanding of health and safety practices relevant to driving and parcel handling. This shows that you take the role seriously and are committed to maintaining a safe working environment.
We think you need these skills to ace 7.5 Tonne Collections and Delivery Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a 7.5 Tonne Collections and Delivery Driver. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially your driving history and customer service skills. Mention any specific achievements or experiences that demonstrate your ability to handle the demands of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use specific examples from your past work to illustrate how you embody the qualities DPD is looking for, such as flexibility, professionalism, and a commitment to customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DPDgroup
✨Showcase Your Customer Service Skills
As a 7.5 Tonne Collections and Delivery Driver, you'll be the face of the company. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Your Driving Experience
Make sure to emphasise your experience driving 7.5 tonne vehicles. Be ready to talk about your clean driving record and any relevant qualifications, such as your DQC and CPC accreditation. This will show that you're not only qualified but also responsible.
✨Familiarise Yourself with Local Routes
Knowledge of local road networks is crucial for this role. Before the interview, take some time to review the area you'll be working in. Being able to discuss local traffic patterns and shortcuts can set you apart from other candidates.
✨Highlight Your Teamwork Abilities
Collaboration is key in this role, so be prepared to share examples of how you've worked effectively with others in the past. Discuss how you can adapt to changing circumstances and support your colleagues to ensure smooth operations.
