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- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring customer satisfaction.
- Company: Join DPD, a leading delivery service known for its commitment to excellence.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Be the face of DPD, making a real difference in customers' lives every day.
- Qualifications: Valid driving licence and a passion for customer service.
- Other info: Dynamic work environment with a supportive team and growth potential.
As a 7.5 Tonne Collection and Delivery driver for DPD, you\’ll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
- Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD\’s reputation for excellence in parcel delivery.
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7.5 Tonne Collection and Delivery Driver employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities of the role, like customer service and handling parcels. Prepare examples from your past experiences that demonstrate your skills in these areas. We want to see how you can shine in this role!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable. You’re representing DPD even before you get the job, so a smart appearance can make a great first impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role!
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver
Some tips for your application 🫡
Show Your Customer Service Skills: As a driver, you'll be the face of DPD, so make sure to highlight any experience you have in customer service. We want to see how you can provide exceptional service during parcel collection and delivery.
Be Specific About Your Driving Experience: When detailing your driving experience, focus on your familiarity with 7.5 tonne vehicles and any relevant routes you've managed. We love seeing candidates who can demonstrate their ability to handle the responsibilities of the role.
Highlight Your Problem-Solving Abilities: In this role, you'll encounter various challenges, from managing schedules to resolving customer queries. Share examples of how you've tackled similar issues in the past, as it shows us you're ready for the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DPDgroup
✨Know Your Routes
Familiarise yourself with the area you'll be working in. Understanding the local roads and potential traffic issues can help you answer questions about how you'd handle your daily schedule of 50-60 stops.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think of examples where you've provided exceptional service. Be ready to discuss how you would handle customer queries and concerns professionally.
✨Safety First
Brush up on road safety regulations and company policies. Be prepared to talk about how you ensure safety while driving a 7.5 tonne vehicle and what steps you take during daily vehicle inspections.
✨Adaptability is Key
Think about how you would adapt to changing weather conditions or unexpected challenges during deliveries. Share specific examples from past experiences that demonstrate your ability to stay calm and adjust your approach.
