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- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD, a leading parcel delivery service known for its commitment to customer satisfaction.
- Benefits: Enjoy perks like holiday trading, health services, free parking, and discounts at various retailers.
- Why this job: Be part of a dynamic team that values professionalism and makes a real difference in customers' lives.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and at least one year of relevant experience.
- Other info: This role requires physical fitness and the ability to handle heavy items up to 25kg.
The predicted salary is between 25000 - 35000 £ per year.
Overview
As a 7.5 Tonne Collection and Delivery driver for DPD, you\’ll play a crucial role in our operations and customer satisfaction.
Responsibilities
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD\’s reputation for excellence in parcel delivery.
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7.5 Tonne Collection and Delivery Driver employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver
✨Tip Number 1
Familiarise yourself with the local road networks and traffic patterns in Dunstable. This knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 3
Practice using handheld devices and basic computer software, as these are essential for updating delivery statuses. Being comfortable with technology will give you an edge in the application process.
✨Tip Number 4
Emphasise your physical fitness and ability to handle heavy items during conversations with us. This is a physically demanding job, and demonstrating your readiness for the challenges will be beneficial.
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the 7.5 Tonne Collection and Delivery Driver position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience driving 7.5 tonne vehicles or similar. Mention specific examples of how you've provided excellent customer service and managed delivery schedules effectively.
Showcase Your Skills: Clearly outline your skills that match the job requirements, such as time management, problem-solving, and physical fitness. Use bullet points to make these stand out in your application.
Personalise Your Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for DPD and how you align with their core values like Passion, Respect, and Accountability.
How to prepare for a job interview at DPDgroup
✨Know Your Route
Familiarise yourself with the local road networks and traffic patterns in Dunstable. Being able to discuss your knowledge of the area during the interview will show that you are prepared and understand the importance of timely deliveries.
✨Demonstrate Customer Service Skills
As a driver, you'll be the face of DPD for many customers. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle difficult situations or customer queries.
✨Highlight Safety Practices
Safety is paramount in this role. Be prepared to talk about your experience with vehicle inspections, adherence to road safety regulations, and how you ensure the safety of yourself and others while driving.
✨Showcase Problem-Solving Abilities
The job can be physically demanding and may present unexpected challenges. Think of examples where you've had to adapt quickly or solve problems on the go, and be ready to share these during your interview.
