DPD is seeking a Customer Service Advisor in Swansea on a 6 Month Fixed Term Contract. You will join a busy team, helping customers with parcel collection or delivery, and work closely with Drivers and Operations Managers to resolve issues. A strong, confident telephone manner and excellent administration skills are essential.
You'll handle delivery status questions, provide POD, and investigate missing parcels while upholding DPD values and delivering world-class service to a wide customer base.
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Delivery & POD Support Specialist (6-Month FTC) in Swansea employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.