DPD is hiring a Customer Service Advisor on a 6-month fixed-term contract based in the UK. You will support customers about parcel collection and delivery, provide updates, and resolve issues with drivers and operations teams.
You will handle delivery statuses, provide Proof of Delivery, investigate missing parcels, and resolve disputes while maintaining a high standard of service in a busy, target-driven environment.
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Customer Service Advisor - 6-Month Contract in Stoke-on-Trent employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.