DPD in Smethwick is hiring a Customer Service Specialist to join a fast-paced, customer‑focused team. You will handle delivery queries, resolve issues, and build strong relationships with customers and internal teams.
Key strengths include excellent communication, a polite telephone manner, and the ability to meet KPIs while maintaining high service quality. The role offers a Monday–Friday pattern with some weekend work and a competitive benefit package.
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Customer Service Specialist — Fast-Paced, Growth-Driven Role in Smethwick employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.
