DPD in London Docklands is seeking a frontline Customer Service Advisor to assist internal and external customers with parcel collection and delivery details. You will collaborate with Drivers, Shift Managers and Operations Managers to identify issues and take ownership to resolve them.
You'll respond to delivery status queries, investigate missing parcels, resolve disputes and promote DPD products and services.
#J-18808-Ljbffr
Parcel & Delivery Support Specialist employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.