DPD UK is seeking a proactive customer service assistant in Leicester to support both internal and external customers with parcel collection or delivery queries. You will work closely with Drivers, Shift Managers and Operations Managers to identify issues, proactively resolve them and take ownership of outcomes.
The role focuses on delivery status updates, PODs, missing parcels investigations and promoting DPD services.
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Customer Experience Advisor – Parcel Delivery Support in Leicester employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.
