DPD in Guildford is seeking a proactive Delivery Customer Service Advisor to assist customers with parcel collection or delivery. You will collaborate with Drivers, Shift Managers and Operations Managers to identify issues and take ownership to resolve them.
Key tasks include answering delivery status queries, providing PODs, investigating missing parcels, resolving disputes and promoting DPD products to customers. A customer-focused mindset and strong MS Office skills are essential.
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Customer Service Advisor - Parcel & Delivery Support in Guildford employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.
