DPD is seeking a Customer Service Advisor at our Gateshead site to handle delivery status inquiries, PODs, and parcel disputes. You'll collaborate with drivers and management to resolve issues in a fast-paced setting and provide excellent service to internal and external customers.
The role focuses on professional communication, accuracy, and proactive problem solving, while supporting a busy operation with a strong customer service ethos.
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Customer Service Advisor — 6-Month Fixed Term (Parcel Support) in Gateshead employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.
