DPD is seeking a customer service advisor in London to support internal and external customers with parcel collection or delivery. You will work closely with Drivers, Shift Managers and Operations Managers to identify issues and take ownership of resolving them.
Key duties include answering queries on delivery status and POD, carrying out investigations for missing parcels, and promoting DPD products and services.
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Delivery Customer Service Advisor — Fast-Paced & Impactful employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.
