DPD is seeking a Customer Services Advisor in Dartford to support internal and external customers with parcel collection or delivery queries. You will work with Drivers, Shift Managers and Operations Managers to identify issues, investigate missing parcels, and resolve disputes while promoting company services.
The role emphasizes a fast-paced environment with a focus on accuracy, empathy, and excellent communication.
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Delivery Customer Care Specialist in Dartford employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.
