DPD Bournemouth is seeking a Customer Service Advisor on a 6 Month Fixed Term Contract to support customers with parcel collections and deliveries. You will work with our Drivers, Shift Managers and Operations Managers to resolve issues, provide updates and secure positive outcomes in a fast-paced environment.
You will handle delivery status inquiries, supply Proof of Delivery, investigate missing parcels and resolve disputes, while delivering exceptional service.
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Customer Service Advisor - Fixed-Term, Growth & Benefits employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.