DPD is seeking a Customer Service Advisor for a 6-month fixed term contract in the UK. You will assist both internal and external customers regarding parcel collection and delivery, working closely with Drivers, Shift Managers and Operations Managers to identify and resolve issues.
Key duties include handling delivery status queries, providing Proof of Delivery, investigating missing parcels, and resolving delivery disputes while maintaining a professional and proactive customer-focused approach.
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Customer Service Advisor – Fast-Paced CSR with Growth (6-Month FTC) employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.
