DPD Bristol is seeking a Customer Service Advisor to support internal and external customers with parcel collection or delivery needs. You will work with Drivers, Shift Managers and Operations Managers to identify issues, solve problems and take ownership of resolutions.
You will handle delivery status inquiries, provide Proof of Delivery, investigate missing parcels and resolve disputes, while promoting our products and services to both new and existing customers.
#J-18808-Ljbffr
Bristol: Customer Experience Advisor for Parcels employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.
