DPD Birmingham is seeking a Customer Service Advisor on a 6-month fixed term contract. The role focuses on assisting customers and internal teams with parcel delivery issues, PODs, and proactive problem solving in a fast-paced environment.
You will handle delivery status inquiries, investigate missing parcels and disputes, and work closely with Drivers, Shift Managers and Operations Managers to resolve issues, delivering excellent customer service on every contact.
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Customer Service Advisor – Parcel Delivery Support in Birmingham employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.
