DPD Birmingham is seeking a Customer Service Advisor on a 6-month fixed term contract to support parcel collections and deliveries. You will answer customer queries, supply Proof of Delivery (POD), and investigate missing parcels with accountability and focus on resolution.
You will work closely with Drivers, Shift Managers, and Operations Managers to identify issues, resolve disputes, and maintain high service standards. Strong MS Office skills and prior fast-paced CS experience are essential.
#J-18808-Ljbffr
Customer Service Advisor - Fast-Paced Support, 6-Month FTC in Birmingham employer: DPD
DPD UK is an exceptional employer, offering a dynamic work environment in Oldbury where innovation and sustainability are at the forefront of our mission. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including a generous bonus scheme, and a culture that values collaboration and recognition. Join us to be part of a leading company that not only prioritises your career but also champions a positive impact on the community and environment.
