At a Glance
- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD UK, a leading parcel delivery company committed to sustainability and innovation.
- Benefits: Enjoy perks like enhanced maternity/paternity leave, free life assurance, and discounted shopping.
- Why this job: Be part of a dynamic team that values your growth and offers career development opportunities.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and at least 1 year of relevant experience.
- Other info: Work Monday to Friday, with a competitive pay rate of £16.05 per hour.
The predicted salary is between 33200 - 37280 £ per year.
* *Contract Type: *Permanent / 40 Hours Per Week
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* *Salary: *£16.05ph – Overtime paid at enhanced rates
* *Location: *DPD Portsmouth – Unit 6, Dunsbury Park, Garwood Road, Havant, Hampshire, PO9 4FE
* *Shift Pattern: *Monday – Friday
* *Hours of Work: *10:30 – 19:30
DPD UK is a member of Geopost which is a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
*Job Description*
As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
* Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
* Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
* Assisting with loading and unloading parcels at the depot and customer locations
* Managing a daily schedule of approximately 50-60 stops in your designated area
* Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
* Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
* Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
* Conducting daily vehicle inspections and reporting any maintenance issues promptly
* Utilising handheld devices and company software to update delivery statuses and communicate with the depot
* Resolving customer queries and concerns professionally and efficiently
* Adapting to changing weather conditions and adjusting your delivery approach accordingly
* Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
* Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.
*Qualifications*
*What we're looking for:*
To be considered for the role you must have:
* A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
* A clean driving record with no more than 3 penalty points
* At least 1 years experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
* Recognise the value of providing great customer service
* Can work to deadlines, are flexible and always go above and beyond
* Are friendly, approachable, positive, resourceful and professional
* Are able to multi-task and problem solve
* Have the ability to lift, load and carry heavy items up to 25kg
* Possess excellent time management and organisational skills
* Have a good knowledge of local road networks and traffic patterns
* Can work well under pressure and maintain a calm demeanour in challenging situations
* Are comfortable using handheld devices and basic computer software
* Are physically fit and able to handle the demands of a physically active job
* Have a strong commitment to health and safety practices
* Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
*About our Benefits*
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Unum – essential health and wellbeing services for you and eligible family members
* Health Kiosks visiting every location
* Vitality at Work
* Free On Site Parking
* Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today
#REF8290G
Job Types: Full-time, Permanent
Pay: £16.05 per hour
Expected hours: 40 per week
Schedule:
* Day shift
* Monday to Friday
Licence/Certification:
* 7.5T (C1) licence (required)
* DQC (Driver Qualification Card) (required)
* CPC accreditation (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: #REF8290G
7.5 Tonne Collections and Delivery Driver employer: DPD
Contact Detail:
DPD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collections and Delivery Driver
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. During any interactions, whether in person or over the phone, make sure to demonstrate these values as they are crucial to the company's culture.
✨Tip Number 2
Brush up on your local road knowledge and traffic patterns. Being able to discuss your familiarity with the area during an interview can show that you're prepared and capable of managing the daily schedule effectively.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, as this role heavily relies on providing exceptional service.
✨Tip Number 4
Demonstrate your problem-solving abilities. Be ready to discuss how you've handled challenging situations in the past, especially those related to time management and multi-tasking, as these are key aspects of the job.
We think you need these skills to ace 7.5 Tonne Collections and Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your driving history and customer service skills. Mention your 7.5T licence, DQC, and CPC accreditation prominently.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of DPD's values and how you embody them. Emphasise your commitment to customer service and your ability to handle the physical demands of the job.
Showcase Relevant Experience: In your application, detail your previous roles that involved driving or customer interaction. Use specific examples to demonstrate your problem-solving skills and ability to work under pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for this role.
How to prepare for a job interview at DPD
✨Know Your Route
Familiarise yourself with the local road networks and traffic patterns in the area you'll be working. This will not only help you answer questions about your driving experience but also demonstrate your commitment to efficient deliveries.
✨Showcase Customer Service Skills
As a driver, you'll be the face of the company. Be prepared to discuss how you've provided exceptional customer service in the past. Share specific examples where you went above and beyond to resolve customer issues or enhance their experience.
✨Demonstrate Safety Awareness
Highlight your understanding of road safety regulations and your commitment to health and safety practices. Be ready to discuss how you conduct vehicle inspections and handle maintenance issues, as this is crucial for the role.
✨Prepare for Physical Demands
This job requires physical fitness and the ability to lift heavy items. Be honest about your capabilities and share any relevant experiences that showcase your strength and stamina, especially when it comes to loading and unloading parcels.